🔄 Return, Refund & Cancellation Policy

At Kricart, we strive to provide a smooth and satisfying shopping experience. Please read the following policies carefully before placing your order.

❌ Cancellation Policy

1️⃣ Orders can be cancelled only before they are shipped.

2️⃣ Once the order has been dispatched, cancellation through the website will not be possible.

3️⃣ To request cancellation, please contact our customer support team immediately after placing your order.

📦 Return Policy

1️⃣ Returns and exchanges are applicable only on select products. Detailed eligibility criteria are mentioned on the respective product pages.

2️⃣ For most products, the standard return window is 3 days from the date of delivery.

3️⃣ If pickup service is unavailable at your location, you may be required to self-ship the product to our provided address.

4️⃣ Return or exchange charges may apply depending on the case.

5️⃣ The return policy is subject to change without prior notice.

💰 Refund Policy

1️⃣ Refunds will be initiated only after the returned product has been received and inspected by our team.

2️⃣ The product must meet all return eligibility conditions (unused, original packaging, tags intact).

3️⃣ Once approved, refunds will be processed within 5–7 business days.

4️⃣ Refunds will be credited to the original payment method used during purchase.

5️⃣ In case of Cash on Delivery (COD) orders, customers may be required to provide bank account details for refund processing.

6️⃣ Shipping charges (if applicable) are non-refundable unless the return is due to a damaged or incorrect product received.

📝 Important Notes for Returns

• 🚫 Products must be unused and in their original condition.
• 📦 Original packaging and tags must be intact. Items without original packaging or tags will not be accepted.
• 🎨 Customized or personalized products are not eligible for return or refund.
• ⏳ Return or exchange requests raised after the specified return window will not be accepted.

If you have any questions regarding returns, cancellations, or refunds, please contact our customer support team through our website.